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The course also reviews the three types of discrimination and offers examples of each
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In a workplace
Becoming An Effective Manager: Building Emotional Intelligence NEW defined as upward serviceAccording to studies, 90% of top performers have a high EQ, meaning Emotional Quotient or, more simply, emotional intelligence. Leaders who display high EQ will have increased leadership ability, increased team performance, decreased occupational stress, and reduced staff turnover, among others. This course explains how, as a leader, you can build your own emotional intelligence. This course focuses on exploring the four components of EQ; self
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