Hazard Communication in Cleaning & Maintenance Operations Language:Spanish Defusing difficult customer situations involves

Defusing difficult customer situations involves finding solutions for their problems

focus on changing behaviors (not people)

This is the fourth part in the five-part "Creating a Mindset for Change" series of training videos

and word usage

Hazard Communication in Cleaning & Maintenance Operations Language:Spanish Defusing difficult customer situations involvesThis video introduces employees to the Hazard Communication regulations and provides training on the various groups of chemicals found in the cleaning and maintenance environment. Created specifically to assist cleaning and maintenance facilities of all types in complying with federal, state and municipal Hazard Communication regulations, the course addresses the major education and training requirements in these chemical hazard laws. This program