Mastering Communication in Social Work Louise De-Hayes 'This book goes a long

'This book goes a long way to addressing these anxieties by offering a clear and accessible introduction to the subject with basic information about the facts of death

his different perception of the world and the lack of understanding from NPs created problems

curb anxiety and meltdowns

The book examines the emotional and practical work involved in caring

Mastering Communication in Social Work Louise De-Hayes 'This book goes a longCommunication skills are fundamental to effective social work practice. Accessible and easy to read, Mastering Communication in Social Work is designed to help you develop these essential skills. It explores the basics of how communication works, the factors that influence how effectively you attend to and convey information, and how you can improve your communication. Particular attention is given to the challenges posed by difficult clients and the